Careers at TAFE NSW

TAFE NSW: A career of life-changing impact

Education Support Officer of Supply Chain and Logistics

Wollongbar NSW location

Permanent full-time (35 hours per week)

$92,882 salary package - includes base salary of $82,200, plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a variety of flexible working options.

About the role

Working within the classroom, the role of Education Support Officer is responsible for a range of activities which supports learners and enhances the student learning experience and educative processes. Reporting to the Head Teacher of Floristry, Retail & Logistics you will provide support to a diverse range of students both face to face and connected delivery, ensuring that the student outcomes is at the forefront of your decision making. You are a customer service, outcomes driven team member who is passionate about education and ready to support TAFE NSW students.

Note: This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment.

About You

You will bring with you a passion to make a sustained and meaningful impact on industry and learners when sharing your subject knowledge expertise from industry and an appropriate vocational qualification.  

To be successful in this role you must have: 

• Appropriate subject knowledge, skills, and vocational qualifications in either; TLI30321 - Certificate III in Supply Chain Operations or hold TLILIC0003 – Licence to Operate a Forklift Truck
• Knowledge of Safe Work assessment regulations and conditions
• An understanding of knowledge and skills required to obtain a HRWL Safe Work NSW assessment notification process
• The ability to work within Safe Work Australia regulations / legislation and compliance RTO standards 2025
• The ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
• Skills in the use of relevant information and communication technologies

To find out more about the role, click to view the  Role Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please let your Talent Acquisition Advisor know.

Together we can change lives! Apply now!

Applications close at 11.55pm (AEDT) Sunday 16 November 2025

To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)
• Certified copies of your qualifications (upload as one PDF file)
• Response to one targeted question when prompted in the application (max 300 words)

Targeted Question: Please explain your relevant industry experience and how you would use that to support our Supply Chain and Logistics students at TAFE NSW.

General recruitment and adjustment enquiries: contact David Galluccio, Talent Acquisition Advisor via email David.Galluccio@tafensw.edu.au or (02) 7921 2416.

Role-specific enquiries: contact Renee Emery, Head Teacher of Floristry, Logistics and Retail via email at Renee.Emery2@tafensw.edu.au or 0422 692 767.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport. 

An eligibility list valid for 18 months will be created for this position, and position(s) of the same classification that subsequently becomes vacant may be filled by this eligibility list. 

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