Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Education Support Officer- Nursing and Allied Health

Glendale and Wyong campus

Permanent full time position

$96,098 salary package - includes base salary $84,666, plus employer's contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a 35 hour working week with a variety of flexible working options.

About the role

We have an exciting permanent full-time opportunity for a creative and motivated individual with current industry knowledge and experience in Nursing and Health to join our Wyong and Glendale team as an Education Support Officer (ESO). Working within a team of Nursing/Allied Health professionals, the ESO is supervised by the Head Teacher. The role is responsible for a range of activities which support learners and enhances the student learning experience.

You will be required to work 2 days in Wyong and 3 days Glendale, in addition travelling to industry, hospitals and other facilities within Hunter and Central Coast as required.

In this role, you will provide essential administrative and educational support to the Nursing and Allied Health section, working across a range of digital systems to prepare, format and organise student learning materials, assessments and resources. You will coordinate documents, assist with assembling student workbooks, and be a key point of support for teachers across the team.

This position also involves engaging with industry partners, arranging work placement for Nursing and Allied Health students, supporting workplace placement activities, and contributing to professional communication on behalf of TAFE NSW. 

Note: This role does not teach or prepare lessons or resources and does not deliver training, nor undertake assessment.

About You

You will love this role if you thrive on solving problems and helping others. You will be a part of a dynamic team, supporting students to successfully carry out tasks and understand their learning materials and concepts whilst creating an innovative and exciting educational environment. You will be technologically savvy with prior demonstrated experience with Microsoft Word and Excel and online meeting platforms like MS Teams or Zoom to be able to support students both face to face as well as via connecting platforms.
To succeed, you will need strong organisational skills, attention to detail, confidence liaising with internal and external stakeholders, and the ability to work proactively across multiple priorities in a fast‑paced environment

We are looking for motivated and engaged individuals who have the ability to meet the following selection criteria: 

1. Diploma (or above) in Nursing or in Health
2. Ability to understand the content of the learning materials and the processes used in the discipline.
3. High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
4. Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
5. Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
6. Skills in the use of relevant information and communication technologies.

To find out more about the role, click to view the  Role Description

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close: Wednesday 18 March at 11.55pm AEDT 

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Copies of your qualifications, where applicable, (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• Response to one targeted question when prompted in the application form (max. 300 words)

Targeted Question: Describe a time you supported a diverse group of adult learners through a challenging situation. What was the challenge, what actions did you take, what skills did you use, and how did you collaborate with colleagues to achieve a positive outcome?

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor, Sarah Aitchison, sarah.aitchison4@tafensw.edu.au or 0435 078 206.

Role-specific enquiries: contact Head Teacher Allied Health and Nursing, Anne MacLeod Anne.MacLeod@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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