Careers at TAFE NSW

A career of life-changing impact

Manager TAFE Services

Liverpool Campus

Temporary Full-Time Opportunity until March 2026

$201,939 package includes salary ($179,042.00), employer's contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to changing lives. This starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, and how we work and inspire our performance.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant within TAFE NSW’s Central City & Western City Community, which may be filled via this recruitment.

A map of which TAFE NSW Campuses are within Central City & Western City Community can be found here

We invest in our people

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

About the role

The Manager TAFE Services is responsible for leading and managing a team of Coordinators to ensure that the full range of learning locations operations and services delivered by corporate support and skills delivery functions at assigned regional sites meet high levels of performance and excellence in customer experience.

About You 

With a track record of achievement in a similar role, you will have gained experience within a large organisation and have a passion for building trusted relationships to drive positive change. You will be a hands-on individual with a high level of initiative and professionalism with the ability to be agile and work flexibly and autonomously in a highly dynamic environment.

To succeed in the role, you have demonstrated experience in implementing a WHS plan, promoting exceptional customer experiences, stakeholder engagement and the ability to seek new relationships and maintain existing key relationships.

Applying your leadership experience, you will be leading a dynamic team who have a passion for education, TAFE NSW, and the TAFE NSW values. You will have experience in operations, managing competing priorities, and the ability to multitask to achieve business outcomes.

Essential Requirements:

1. A valid Working with Children Check (required prior to commencement).

2. Degree qualification in a related field or equivalent skills, knowledge and experience.

3. Demonstrated experience in customer relations with the ability to lead a high performing team and to influence, engage and work collaboratively with others to achieve common objectives embedding customer centric principles in operations.

4. Ability to work flexible shifts including evening to align with TAFE operating hours.

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close Tuesday 8th April, 2025 at 11.55pm AEST

To apply for this role, click on 'apply' and provide:

• Your current resume
• Certified copies of your qualifications to be uploaded as one document
• Responses to the two targeted questions listed below when prompted (max. 500 words per response)

Targeted Question 1: Provide an example where you have led a high performing team to influence, engage and work collaboratively with others to achieve common objectives and meet customer’s needs. Please include in your response the style of leadership you adopt and using examples how you specifically ensured a strong alignment with the organisational values.

Targeted Question 2: Provide an example where you have balanced the demands of a diverse portfolio of activities including operational activities and internal and external stakeholder relations? Please include examples of crucial internal and external relationships that have been established to support the achievement of successful outcomes.

General recruitment and adjustment enquiries: Please contact Clinton Debreceny, Talent Acquisition Advisor, via email at clinton.debreceny1@tafensw.edu.au

Role-specific enquiries: Please contact Amit Chhetri, Senior Manager Campus Services, via email at amit.chhetri@tafensw.edu.au or 02 79202390.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant within TAFE NSW’s Central City & Western City Community, which may be filled via this recruitment.

A map of which TAFE NSW Campuses are within Central City & Western City Community can be found here