Senior Business Analyst
Location Negotiable across NSW (subject to campus availability)
Sydney location preferred due to travel requirements
2 x Temporary Full-Time positions until 31 Dec 2027
$145,605 - $160,719 package includes base salary ($128,284 - $141,600) per annum plus employer’s contribution to superannuation and annual leave loading
At TAFE NSW, we are dedicated to life-changing impact.
That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
We invest in our people
At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.
We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35-hour working week with a variety of flexible working options.
About the role
Working in a dynamic project environment the Senior Business Analyst is responsible for consulting with business stakeholders to identify business and project requirements, document business processes and analyse gaps to enable the development of strategies to support the strategic and operational goals of business owners.
Working with educators, project managers, technical specialists, ICT teams and vendors, you will capture use cases and translate operational needs into clear functional and non-functional requirements.
You will conduct research, assess emerging technologies and turnkey solutions, investigate software and system needs, support procurement, project planning, and coordinate implementation activities. You will undertake initial hardware configuration and user acceptance testing, monitor project deliverable progress and escalate risks, issues and dependencies to ensure solutions are delivered successfully.
About You
You are a proactive and solutions-focused business analyst with experience in research, evaluation and implementation of ICT systems and hardware solutions. You are a hands-on individual with strong analytical and problem-solving skills. You can understand operational use cases, assess solution feasibility and translate business needs into clear functional and non-functional requirements.
You are confident engaging with a diverse range of stakeholders, including educators, subject matter experts, project managers, technical teams and vendors. Your communication and facilitation skills enable you to gather requirements, coordinate implementation and testing activities, and work collaboratively to resolve technical and operational issues.
You will bring an understanding of project delivery methodologies and experience in technology implementation, including market research, procurement support, solution configuration, testing and user acceptance.
You are highly self-motivated, organised and adaptable, with the ability to manage competing priorities and solve problems as they arise. You maintain detailed and accurate project documentation, monitor progress, and proactively communicate status, risks, issues, blockers and dependencies to the Project Manager and wider project team. You work transparently and collaboratively, raise concerns early, present practical options and recommendations, and keep customer and operational outcomes at the centre of decision-making.
To be successful in this role, you will have: -
Degree in relevant discipline or equivalent skills, knowledge and experience.
Demonstrated capability to map process models and knowledge of process modelling notation standards and platforms with a demonstrated understanding of the relationship between strategy and operational process enablement.
Highly Regarded:
Experience supporting varying ICT projects and complex solutions
Experience in deployment, management and testing of end user computer hardware and software.
High level of demonstrated autonomy and self-motivation.
Prince2 Training or Qualification.
Conducting government procurement activities.
To find out more about the role, click to view the Role Description.
Our commitment to Diversity, Equality, and Inclusion
We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact the Talent Acquisition Advisor listed below.
To apply for this role, click on 'apply now' and provide:
Your current resume (in PDF format)
Copies of your qualifications, where applicable (upload as a single PDF document)
Response to one targeted question when prompted in the application form (max 300 words)
Targeted Question:
Using a real-world example, describe a deliverable you were personally responsible for involving an ICT solution. What blockers and or stakeholder issues arose, what steps did you take to respond and in what order? Who did you communicate with and what information did you present, and what was the final outcome?
A career of life-changing impact awaits you. Apply now!
Applications close 11.55pm AEST Sunday 27 September 2026
Additional Information:
Role-specific enquiries: contact Jonathan Adolphus, Project Manager via email jonathan.adolphus1@tafensw.edu.au
General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Kate Pickett via email Kate.Pickett@tafensw.edu.au or phone 02 7921 2629
For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.
This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.
To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.
A Talent Pool, valid for 18 months, may be created for this position and maybe used to fill future vacancies.
Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.
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