Careers at TAFE NSW

Manager Content & Information Services

Location Negotiable (subject to TAFE NSW campus availability)

Permanent Full-time

Total Remuneration Package $191,958, base salary $170,090 plus superannuation and leave loading  

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

About the role

This position leads a multidisciplinary team in the creation and delivery of content and information across multiple mediums and channels for TAFE NSW customers, staff and other audiences, developed in line with business requirements and objectives.

It ensures the team operates efficiently and effectively, whilst fostering a collaborative and innovative environment, driving continuous improvement and maintaining the high standards of content and information quality, compliance and accessibility.

 About You

You hold a degree qualification in a related field or equivalent skills, knowledge and experience. 

You have proven experience applying effective content and information strategies and frameworks across multiple mediums and channels.  Your expertise includes leading dispersed multidisciplinary content and information teams successfully delivering high-quality output at scale.

Highly regarded

•  Ability to concurrently deliver against multiple organisation wide projects whilst maintaining optimum delivery of core services
•  Ability to apply agile principles in supporting work prioritisation and resourcing at a unit level whilst maintaining focus and leadership at a team level

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEDT Monday 17 February 2025

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Copies of your qualifications (upload as one PDF file). Certified copies preferred; these will be required if successful for the role.
• Response to one targeted question when prompted in the application form (max 400 words)

Targeted Question: Provide an example of when you led a team during significant transformation in the way content and information services were delivered. Explain how you managed this change whilst ensuring continuity of services, adherence to legislative and regulatory compliance and delivery of key delivery milestones.

General recruitment and adjustment enquiries: contact Ravinder Mansfield, Talent Acquisition Advisor, Email: Ravinder.mansfield1@tafensw.edu.au  or Tel: (02) 7921 2973.   

Role-specific enquiries: Carol Nicolas, Director Student Service Operations (Acting), carol.nicolas1@tafensw.edu.au, Mobile: 0439420335 or via Teams

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.