Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Education Support Officer - Design

Coffs Harbour

Permanent Part Time (0.40 FTE - 14 HPW)

$89,741.28 package includes salary ($79,420.00), employer's superannuation and annual leave loading (pro-rata).

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 14 hour working week with a variety of flexible working options.

About the role

The Media, Arts, Design, and Entertainment team at the Coffs Harbour campus is seeking a creative and motivated individual with current industry knowledge and experience in Design to join them as an Education Support Officer on a permanent part-time basis.

As an Education Support Officer, your main responsibility will be to support learners within the classroom environment, enhancing their learning experience. You will focus on ensuring positive student outcomes by providing tailored assistance to a diverse range of students.

While a teaching qualification is not required, a passion for education and a commitment to supporting TAFE NSW students are essential. Your role will involve creating a conducive learning environment and assisting both students and teachers in achieving their educational goals.

As an Education Support Officer you will be responsible for:

• Providing support to students to carry out tasks and understand their learning materials and concepts
• Following up with students to encourage ongoing engagement and motivate and encourage the students to complete their tasks and activities
• Supplement the teaching activities by providing follow-up instruction as provided by the teacher and opportunities to practice skills
• Supporting the Teachers and Head Teachers in meeting compliance functions for TAFE NSW

About You 

You are an enthusiastic and dedicated individual who excels at helping and empowering others to reach their full potential. With up-to-date expertise in the Creative Design industry, you will demonstrate experience in building strong relationships and delivering outstanding customer service to a diverse range of people. Your exceptional communication and time management abilities shine even in demanding work environments.

To be considered for this role you need to meet the following essential requirements:

• Have appropriate subject knowledge, skills and vocational qualifications, including;
• Hold a Certificate III in any Creative Design industry.
• Ability to understand the content of the learning materials and the processes used in the discipline.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.

Highly regarded:

• Experience with both MACs and PCs
• Proficiency in Adobe Creative Suite and/or ProTools

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEDT Wednesday 20th November 2024

To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)
• Certified copies of your qualifications (combined as 1 PDF)
• Response to one targeted question when prompted in the application form (max 300 words)

Targeted Question: As an Education Support Officer, you will be required to provide technical support, including IT support with TAFE NSW systems such as the Microsoft Office suite and Teams. This support will help students access their learning resources and collaborate with the teaching team. Please describe how your skills would enable you to achieve positive outcomes with students and colleagues in these areas.

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Gabriella Schulzer gabriella.schulzer@tafensw.edu.au or 7921 4482.

Role-specific enquiries: contact Sara Bowen, Head Teacher Media, Arts, Design & Entertainment, sara.bowen1@tafensw.edu.au and 0407 044 804.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.