Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Education Support Officer

Locations: Bourke, Brewarrina, Forbes, Lake Cargelligo, Menindee, Nyngan,

Tenterfield and Wilcannia

Casual

$56.26 per hour (includes base rate + casual loading)

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

About the role

We are seeking Education Support Officers on a casual basis to play a vital role in creating a welcoming and supportive environment for TAFE NSW students across all courses at the following campus locations:

• Bourke
• Brewarrina
• Forbes
• Lake Cargelligo
• Menindee
• Nyngan  (for creation of a suitability list)
• Tenterfield and
• Wilcannia

This role focuses on general education support rather than a single subject area, ensuring every student feels valued and equipped for success. You will greet and assist students onsite, participate in orientation activities, and provide ongoing education support and pastoral care throughout their learning journey. Your responsibilities include helping students navigate technology, access resources, and progress in their studies, all while fostering an inclusive and encouraging atmosphere. This is a hands-on, campus-based role that cannot be performed remotely, and is central to ensuring local students have the tools and confidence to achieve their goals.

Note: This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment. 

For more information on the duties or hours of work, please contact Melanie Pennell (contact details below).

About You 

You are an approachable and empathetic individual with strong interpersonal and communication skills, capable of building positive relationships with students from diverse backgrounds. Patience and a genuine commitment to student success are essential, along with the ability to deliver exceptional customer service. You have experience providing support in dynamic environments, adapting quickly and responding to changing needs. You are proficient using a range of technology and can confidently support students with Microsoft Office and other programs, demonstrating capability to troubleshoot and learn new tools as needed.

To be successful in this role, you must hold a vocational qualification at Certificate III level or higher in any discipline, demonstrating that you’ve successfully navigated the adult or tertiary education process yourself. Your adaptability, initiative, and ability to motivate and encourage learners will make you an invaluable part of the TAFE NSW team.

To find out more about the role, click to view the  Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEDT Sunday 1 February 2026

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Copies of your qualifications, where applicable, (upload as one PDF file). Certified copies preferred; these will be required if successful for the role.
• Demonstrate you meet each of the selection criteria from the Position Description by answering the pre-screening questions when prompted in the application form

NOTE: A cover letter is not required and will not be considered

General recruitment and adjustment enquiries: contact Ravinder Mansfield, Talent Acquisition Advisor, via email: Ravinder.mansfield1@tafensw.edu.au or tel: (02) 7921 2973.

Role-specific enquiries: contact Melanie Pennell, Education Support Specialist via email: melanie.pennell@tafensw.edu.au or tel: (02) 7921 4724.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A suitability list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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