Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Education Administration Support

Wollongong West

Permanent Full-Time position – 35 hours per week

Talent Pool for Temporary & Permanent Positions

$80,502 - $88,860 salary package - includes base salary ($70,926 - $78,289), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

Join TAFE NSW in this temporary full-time opportunity based in West Wollongong, supporting the Hair & Beauty Head Teacher and teaching team to deliver quality education and training.

We are recruiting a Permanent full-time position and encourage applicants interested in this role, as well as future opportunities, to apply.
A talent pool may be created for similar roles.

You will provide high-quality administrative support, including maintaining accurate records, generating training plans, and liaising with employers regarding apprentices.

The role involves regular phone communication and delivering excellent customer service to students, employers and stakeholders. Working in a fast-paced environment, particularly during enrolment and semester start periods, you will prioritise tasks under direction.

This is a great opportunity to develop your skills while contributing to a team that helps change lives through learning.

About you 

You are an organised and motivated individual looking to build your administrative career in a purpose-driven environment. You bring strong customer service skills and confidence communicating with a range of stakeholders, including employers, particularly over the phone.

With good attention to detail, you can complete high-quality administrative tasks such as maintaining records and supporting training plan preparation. You manage competing priorities during busy periods, follow direction well, and remain adaptable.

A collaborative team player, you are eager to learn and committed to delivering accurate work and a positive customer experience while supporting students, apprentices and employers.

 Additionally, you will be able to demonstrate:

• Experience in the provision of high-quality administrative support and ability to work with a range of complex administrative and corporate systems
• Experience in developing systems and processes to support efficient operations
• Strong proficiency with the Microsoft Office suite and general IT skills.

To find out more about the role, click to view the  Role Description

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume
• Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Tell me about a time when you handled a complex or urgent enquiry from a customer (e.g. student, staff member or stakeholder). How did you ensure a positive outcome?

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm AEST on Sunday 14th June 2026

Additional Information:

General recruitment and adjustment enquiries: 
Contact Renetta Skewes, Talent Acquisition Advisor, via email at Renetta.skewes@tafensw.edu.au.

Role-specific enquiries:
Contact Alison Grigg, Team Leader Hair & Beauty, via email at Alison.Grigg@tafensw.edu.au or phone 02 7921 6740.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.