Careers at TAFE NSW

Manager Education Support

Location: Newcastle, Wetherill Park or Wollongong Campus

Temporary Full-time until June 2028

Total Remuneration Package $178,647.30 includes salary of $158,152.00 pa plus employer’s contribution to superannuation and annual leave loading  

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

TAFE NSW Manufacturing Centres of Excellence

To tackle skill shortages in priority areas, TAFE NSW is launching the TAFE NSW Manufacturing Centres of Excellence (MCoE), which is a joint initiative between the Australian Government and NSW Government under the National Skills Agreement. The TAFE NSW MCoE is an agile approach to skills acquisition, connecting industry and education partners to foster innovative training pathways and enhance core manufacturing skills.

Learn more about this initiative by visiting TAFE NSW Manufacturing Centres of Excellence.

About the role

As the Manager of Education Support, you will lead a team dedicated to providing expert advice and support to the Manufacturing Centres of Excellence (MCoE) delivery teams. Your goal will be to ensure excellence in teaching by implementing quality and innovative practices. The successful candidate will be based at one of the MCoE campuses at either Newcastle, Wetherill Park or Wollongong, and must be willing to travel regionally as required to the other two MCoE campuses.

About You 

You will have the capability to lead and manage a geographically dispersed team of educational quality experts, offering high-level advice and expertise. Your role will involve developing new processes and systems and driving their adoption to deliver excellent training for our students and partners.

You will possess a deep understanding of ASQA and TEQSA standards, coupled with proven experience in delivering customer-focused quality services in a fast-paced, complex environment. Exceptional negotiation and influencing skills are essential for this role, enabling you to effectively engage with diverse client groups to achieve meaningful results.

To be successful in this role you will have:

• Degree in a relevant discipline OR equivalent skills, knowledge and experience.
• Experience in leading the delivery of focused and customer-centric quality services of VET training to enhance student retention and customer experience in a dynamic and complex organisation.

Highly Desirable:

• Experience in high level collaboration with university and industry partners.
• Experience in process management from design to implementation and evaluation stage.

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor, Ravinder Mansfield via Email: ravinder.mansfield1@tafensw.edu.au or Tel: (02) 7921 2973.  

Role-specific enquiries: Bek Jarvis, Project Officer via Email: Rebekah.jarvis3@tafensw.edu.au

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEST Monday 12 May 2025

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Copies of your qualifications (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• Response to one targeted question when prompted in the application form (max 300 words)

Targeted Question: Provide an example of a governance mechanism that you have put in place or supported, in an educational setting to drive improved outcomes for students, teachers and facilitation teams. What were your priorities in ensuring the success of these mechanisms?

How can I get support with my application?

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed above.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.