Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Injury Management Case Specialist

Location negotiable across NSW (subject to campus availability)

Talent Pool

$110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

As the Injury Management Case Specialist, you’ll provide specialised Work Health Safety (WHS) services, focusing on work-related injury management and workers compensation to ensure proper case management. You'll support injured employees in their return-to-work programs and guide managers and business partners on managing on care claims and non-work-related injuries. You will utilise your skills to implement initiatives and programs positively impacting both physical and psychological injury elements within the TAFE NSW WHS management system.

A talent pool list, valid for 18 months, will be created from this recruitment and may be used to fill future vacancies.

About you 

This role is crucial to our team's success in workplace injury management and recovery. You have proven industry experience in similar role, having worked closely with injured workers, line management, medical providers, and internal and external stakeholders. You will have strong interpersonal skills, experience building professional relationships and be able to effectively negotiate with and influence stakeholders.

To be considered for this role you must:

• Hold a Certificate IV in a relevant discipline or have equivalent skills, knowledge and experience.
• Have completed the SIRA Return to Work Coordinator course.
• Have knowledge of the Workers Compensation Act 1987 and Workplace Injury Management and Compensation Act 1998.
• Hold an unrestricted current NSW Driver’s Licence.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume
• Copies of your qualifications, where applicable, (upload as one PDF file). Certified copies preferred; these will be required if successful for the role.
• A response to the below two targeted questions when prompted in the application form (max. 300 words per response)

Targeted Question 1: In injury management, multiple stakeholders often have differing views on how a claim should be handled. How have you successfully managed competing opinions and advice from parties such as rehabilitation providers, medical professionals, insurers, and line managers?

Targeted Question 2: What approaches would you recommend be undertaken to improve outcomes on psychological injury claims?

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm AEDT Tuesday 6 October 2026

General recruitment and adjustment enquiries:  contact Paula Zacharakis Petsis, Talent Acquisition Advisor, via email at paula.zacharakis@tafensw.edu.au or phone 02 7921 6383.

Role-specific enquiries: contact Amy Lee, Injury Management & Workers Compensation Manager, via email at amy.lee89@tafensw.edu.au.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.