Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Injury Management Case Officer

Location negotiable across NSW (subject to campus availability)

Temporary Full Time until 30 June 2027

$91,081 – $100,536 salary package - includes base salary ($80,246 - $88,576), plus employer’s contribution to superannuation and annual leave loading 

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

We are seeking a proactive and detail-oriented Injury Management Case Officer to support effective injury management and return-to-work processes. In this vital role, you’ll coordinate claims, maintain accurate records, and liaise with employees, managers, insurers, and healthcare providers to ensure timely case progression and compliance with legislation.

About You

To succeed in this role, you’ll bring an understanding of injury management and a genuine commitment to supporting others through recovery and return-to-work processes. Whether through formal qualifications or relevant experience, you’re confident working within compliance frameworks and contributing to positive outcomes in a dynamic environment.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume (PDF)
• Certified copies of your qualifications (if applicable upload in one PDF)
• Response to one (1) targeted question when prompted in the application form (max 300 words)

Targeted Question: Provide an example that demonstrates your ability to manage injury-related case documentation and data systems within a legislative compliance framework. Include how you have used a records management system to support return-to-work programs and contributed to process improvements or reporting that enhanced injury management outcomes.

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm AEST Tuesday 21 July 2026

General recruitment and adjustment enquiries: contact Paula Zacharakis Petsis, Talent Acquisition Advisor via email paula.zacharakis@tafensw.edu.au or phone 02 7921 6383

Role-specific enquiries: contact Amy Lee, Injury Management & Workers Compensation Manager, via email amy.lee89@tafensw.edu.au.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.