Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Director Workforce Services

Location negotiable across TAFE NSW (subject to campus availability)

Permanent Full-time

Total Remuneration Package: PSSE Band 1 $211,222 to $235,325

At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the role

Reporting to the Chief People Officer, you will be responsible for leading the workforce services function to ensure operational efficiency, compliance and continuous service improvements to help enhance the employee experience and overall People Group (HR).

You will be responsible for overseeing HR systems management, workforce analytics, employee administration and payroll, to ensure seamless, compliant, and customer-focused service delivery.

You’ll drive operational excellence and continuous improvement across a geographically dispersed team, while aligning workforce services with broader organisational strategies. With a strong emphasis on governance, data integrity, and stakeholder collaboration, you’ll play a key role in shaping the future of workforce operations at TAFE NSW.

This is a dynamic leadership opportunity for someone who thrives in complex environments, is passionate about service innovation and automation, and is committed to building inclusive, high-performing teams who deliver real value to staff and students across New South Wales.

About You 

You bring a depth of experience in leading shared services functions within large multi-site organisations. You have a customer first focus, with a strong grasp of workforce systems, compliance, and service delivery, that embraces high-quality and responsive service levels. Your ability to align system integrations with business needs across cross-functional teams will be key to your success.

Your leadership style is inclusive and empowering, fostering collaboration and high performance across diverse teams. You communicate with impact, translating complex ideas into practical solutions while engaging stakeholders in meaningful dialogue. Outcome-oriented and quality-driven, you consistently deliver efficient, high-impact services that support strategic goals

To find out more about the role, click to view the  Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Manager listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEST Sunday July 13th

To apply for this role, click on 'apply now' and provide:

• Your current resume
• A cover letter outlining how your capabilities, knowledge and experience meet the requirements of the role (1 page max) 

Recruitment and adjustment enquiries: contact Talent Acquisition Manager Skye Bryce, skye.bryce@tafensw.edu.au or 02 7921 7388.    

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment. 

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer. 

Considering a move to Regional NSW? The Welcome Experience is a free service providing tailored support to ensure a smooth transition. From connecting you with the local community and essential services to helping you navigate employment and lifestyle opportunities. Discover the benefits of regional living –  explore The Welcome Experience and register today!