Careers at TAFE NSW

A career of life-changing impact

Content Administrator

Temporary Full-Time Opportunity until June 2027

Location Negotiable across NSW (subject to campus availability)

$91,081 - $100,536 salary package - includes base salary ($80,246 - $88,576), plus employer's contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance. 

We invest in our people 

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

About the role

As a Content Administrator, you will play a critical role in supporting the delivery of digital content across a range of systems and publishing platforms, for both internal and external customers. Working within a high-volume content team, you will be responsible for reading, uploading, updating, and publishing content across a variety of enterprise systems, including Sitecore (website), PeopleSoft, eBS, Curms, eChecklist, ServiceNOW, Oracle Service Cloud (CRM), SharePoint, Jira, Confluence, and Optus SMS. Your role will involve navigating system integrations, trouble-shooting issues, and ensuring content is delivered seamlessly to meet operational and business needs. You will maintain templates and guidelines, follow approved processes and workflows, provide basic system support, contribute to improvements, and work with teams to ensure content is accurate, consistent and published on time.

This role operates in a fast-paced environment where efficiency and precision are critical. The team produces approximately 30,000 pieces of content annually, including course information and other general website content, incident and emergency comms, staff and student knowledge, student emails, and SMS communications.

About You

You will thrive in this role if you enjoy working in a fast-paced, high-volume environment and take pride in delivering accurate and timely digital content. You are highly organised, detail-oriented, and enjoy solving technical challenges to support team objectives.

You will be a collaborative and proactive team member who is technologically savvy, with demonstrated experience working across a wide range of digital platforms and enterprise systems. Your ability to manage competing priorities and deadlines, and communicate clearly with stakeholders, will ensure content is published efficiently across multiple platforms, directly supporting business outcomes.

To be considered for this role you will have: 

• Certificate IV in relevant discipline or equivalent skills, knowledge and industry experience.
• Experience using corporate systems for document or data management (e.g. EBS, PeopleSoft, SharePoint, Customer Relationship Management (CRM) systems, Content Management System (CMS)

Highly regarded 

• Experience using reporting tools and/or dashboards, such as Power BI
• Experience using project management tools, such as Jira and Confluence

To find out more about the role, click to view the Role Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

Together we can change lives! Apply now!

Applications close: Tuesday 2 June 2026 at 11.55pm AEST

To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)
• Copies of your qualifications, if applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role. 
• A response to the Targeted Question when prompted in the application form (max. 300 words)

Targeted Question: Outline your experience in managing the upload and publishing of content and/or information. In your response, please include:

• what systems/platforms you used
• your level of proficiency in using those systems/platforms
• what you used them for (i.e. what was your role in using the system)
• how you ensured the quality, accuracy and consistency of content and information that you uploaded or managed
  
  

Additional Information:

General recruitment and adjustment enquiries: Please contact Clinton Debreceny, Talent Acquisition Advisor via email at Clinton.debreceny1@tafensw.edu.au or 02 79211310.

Role-specific enquiries: Please contact Aliena Conciatore, Manager Stakeholder & Operations, Content & Info Services via email at aliena.conciatore@tafensw.edu.au

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A Talent Pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.