Careers at TAFE NSW

TAFE NSW - Life Changing Purpose

Education Support Officer

Albury Campus

Temporary Part Time (17.5 hours/week) until December 2025

$92,882 package includes salary ($82,200), employer's superannuation and annual leave loading pro-rata. 

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, with a variety of flexible working options.

About the role

As an Education Support Officer, your primary responsibilities are to work within both the classroom and administrative environments, supporting learners and enhancing the student learning experience. Your focus is on ensuring positive student outcomes by providing tailored assistance to a diverse range of students.  

While you won’t need a teaching qualification, your passion for education and commitment to supporting TAFE NSW students are essential. Your role centres around creating a conducive learning environment and assisting both students and teachers in achieving their educational goals. 

About You

You are an enthusiastic and dedicated individual who excels at helping and empowering others to reach their full potential. With up-to-date expertise in the Hair and Beauty sector, you remain committed to maintaining the appropriate education skills and knowledge. You demonstrated experience in building strong relationships and delivering outstanding customer service to a diverse range of people. Your exceptional communication, technical and time management abilities shine even in demanding work environments. 

To be successful in this role, you must have:

1. Appropriate subject knowledge, skills and vocational qualifications (Certificate III or above) and a commitment to maintain technical currency in one of the following:
   1. Cert III Hairdressing 
   2. Diploma Beauty qualifications 
   3. Cert III in Beauty Services 
   4. Cert III in Barbering
2. Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
3. Skills in the use of relevant information and communication technologies.

Note: This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment. 

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close at 11:55pm AEST Wednesday 11 June 2025

To apply for this role, click on 'apply' and provide:

• Upload your current resume (PDF)
• Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role.
• Response to one targeted question when prompted in the application form (max 300 words) 

Targeted Question: How have your experiences in the Hair and Beauty industry prepared you to support students and teachers in a vocational education setting like TAFE NSW?

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Shay El-ardenli at shayma.elardenli@tafensw.edu.au and 02 7921 0896

Role-specific enquiries: contact Alison Grigg, Team Leader of Hair and Beauty, via phone 02 79216740 or email Alison.Grigg@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.