Careers at TAFE NSW

TAFE NSW Life-Changing Careers

Admin Support Officer

Ultimo Campus

Temporary full time until Feb 2026

Base Salary $74,912 - $82,688 p.a plus employer's contribution to superannuation and annual leave loading.

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 working week with a variety of flexible working options.

About the role

Exciting temporary full-time opportunity until Feb 2026, based in our Ultimo TAFE NSW campus.

In this role, you will support the effective administration of student award completion, academic documentation, examinations, and results. You will ensure the accuracy and integrity of student records, provide expert advice to stakeholders, and manage various administrative processes.

Key Responsibilities

• Perform academic completions processes and the statewide production and issue of compliant student academic documentation (testamurs and academic records). 
• Ensure the precision and integrity of student information, adhering to data protection standards and relevant policy and legislative requirements. 
• Provide expert advice and support to student administration teams, delivery teams and other stakeholders on cyclical processes such as course completions, examinations and student academic document issuance.  
• Navigate a variety of complex systems and processes to maintain accuracy and compliance of learner records. 

About You 

You are a strong administrator with experience in compliance reviews and data analysis. You have high attention to detail and are proficient and confident using multiple systems. Previous experience with a Student management system - EBS/PeopleSoft is highly regarded.

You thrive in a busy environment and are committed to delivering exceptional customer service. Your ability to manage multiple priorities and sustain collaborative relationships with internal stakeholders will be key to your success in this role.

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close: Monday 23 June at 11.55pm AEST

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Response to one targeted question when prompted in the application form (max 300 words)

Targeted Question: Provide an example of a time when you had to manage multiple administrative tasks or deadlines at once. How did you prioritise your workload and ensure everything was completed accurately and on time?

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at sarah.aitchison4@tafensw.edu.au or call 0435 078 206.

Role-specific enquiries: contact Helen Seng, Manager Student Admin & Information via email at Helen.Seng@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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